Adding a Sales Channel - WooCommerce

Adding a Sales Channel - WooCommerce

Overview

In this guide, we will explain how to integrate with WooCommerce, on Mintsoft. 

Before you start

Before you can add the connection in Mintsoft you need to generate API keys from within WooCommerce. Please click here for more details. 

Adding WooCommerce

  1. Click Connect then click Order Integrations.
  2. Select WooCommerce then click Add Account.
  3. In the ConsumerKey and ConsumerSecret fields, enter the key and secret from WooCommerce.
  4. Configure the following fields:
    FieldDescription
    ClientWho the client is for this integration.
    WarehouseThe warehouse for this integration.
    ChannelWhat channel to import orders through.
    ImportStatusChange this if you don't want to use WooCommerce default statuses.
    Note: Accepted order statuses are shown below 
    PickingStatusChange this if you don't want to use WooCommerce default statuses.
    Note: Accepted order statuses are shown below 
    DespatchStatusChange this if you don't want to use WooCommerce default statuses.
    Note: Accepted order statuses are shown below 
    Number Of Days to Check back from OrdersHow many days in the past you want Mintsoft to check for orders. We recommend setting this as -7.

    Note: Setting it as 0 will check for every order ever placed
    Order PrefixThis is the prefix the system adds at the start of order numbers.
    Use order_number instead of order_idTurn this on if you want to import the order number from WooCommerce instead of the order ID.
    SyncStockLevelsTurn this on to sync stock.
    StockSyncDelayThis is how frequently you would like the stock to sync.

    Note: We recommend 15, 30, 45, or 60 minutes.
    Default CountryIf there's no country on the WooCommerce order, it uses this feature.
    Sync New Products?Turn this on if you want to import new products created on WooCommerce.
    Product Sync Delay (Hours)This is how frequently you would like to sync new products.

    Note: We recommend one hour.
    ActiveKeep this off until you authorise and set a location against the connection.
    URLThe URL of your store.
    If the WooCommerce version installed is 3.0 or higher, you need to add /wp-json/wc/v2/ to the end of the URL. For example, https://customerdomain.co.uk/wp-json/wc/v2/
  5. Once complete, click Add.

Accepted Order Statuses

The following statuses are accepted by WooCommerce instead of the default ones set on the connector -
  • auto-draft
  • pending
  • processing
  • payment-received
  • on-hold
  • completed
  • cancelled
  • refunded
  • failed
  • authorised
  • fraud-screen
  • checkout-draft

IP Whitelisting

Due to a number of new security plugins being used for Woo Commerce, we advise that if you experience issues connecting a WooCommerce account, then it may solve the issue if our range of IP addresses is whitelisted on the hosting server for the WordPress or WooCommerce installation to ensure that despatch updates can be carried out.

Need more help?

If you need more help, no problem. Please raise via our 3PL Ticket Desk, and the Team will be happy to help. 
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