Overview
In this guide, we will show you how to manually create a product in your account.
Adding new products
1. Click Dashboard (left menu) > Products > Add New Product:
2. On the
Add New Product page, complete product information across all of the different tabs and once done, click

:
Please Note:
- When creating new products, you cannot have the same EAN associated across different products. Please ensure each product created, has a unique EAN added, to avoid errors when attempting to save the product details.
- We would also ask that when creating products, the following information is required and should be provided when adding new products to the system:
- SKU
- EAN
- Name
- Description
- Customs Description
- Country of Origin/Manufacture
- Commodity Code (this is extremely important for cross-border/imports)
- Weight (KG)
- Dimensions (Height, Length and Width, all CM)
- Price
- Cost Price
- Categories
- Suppliers
- Batch no. Info (if applicable)
- Serial no. Info (if applicable)
- Packing Instructions (if applicable)
3. You will then receive confirmation that your product has been successfully created, and you can now book stock against this:
Need more help?
If you need more help, no problem. Please raise via our 3PL Ticket Desk, and the Team will be happy to help.